Technology
Front- and back-end technologies that identify and prevent spam, phishing, and malicious attacks can go a long way to deter criminals. We will work with your engineers and vendors to clearly define an implementation strategy that benefits enforcement efforts and consumers.
Educational Programs
Users need education to navigate online systems securely and to utilize the security tools created by your company for their benefit. We will identify ‘teachable moments’ across your site and build the proper messaging for these events. We will also help you create a security awareness site that builds trust with your user base while giving them the knowledge they need to be secure online citizens.
Enforcement
The best deterrence comes from a strong enforcement program. We will help develop an internal team that can investigate, identify, and prosecute criminal activity and civil harm. We will also help investigate breaches, leaks, and other IP theft to reduce loss and build a case for law enforcement referral or civil action.
Application Security
As your users demand more and more applications, you will need a way to prevent rogue applications from violating your terms of use, user privacy, and user security. We will define and help you build a program that can efficiently allow applications to go live with reduced risk and quickly remove rogue applications that attempt to beat the system.
Crisis Response
Major spam, phishing, and malicious code attacks can cause severe setbacks to your users, leading to a loss of user and advertiser trust and ultimately harming your revenue potential. We will provide strategic guidance during such occurrences, including bringing in key public relations expertise when needed. We will also provide the know-how to build an infrastructure that is ready for future crises.
Government Compliance
With the federal government increasingly active in online investigations and many states passing laws on public disclosure of data breaches, it’s easy to stir up a government inquiry. When the law changes or new compliance trends emerge, we know it and will work with your teams to determine what needs to be done.
External Affairs
We live at the intersection of online issues, talking with journalists, NGOs, academics, governments, and top companies each day. Let us build a coalition of influential advocates who can attest to your investments in online security. And if a crisis hits, your CEO or president isn’t always the right spokesperson. We can go beyond crafting your messaging to doing the talking for you – in print, online, on radio, and on camera.